We want you to love every piece of décor you purchase from Shopvantaopc.com. If you are not completely satisfied, we offer a hassle-free return and exchange policy.
Return Policy
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Timeframe: Returns must be requested within 30 days of purchase.
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Condition: Items must be unused, in original packaging, and in resellable condition.
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Non-Returnable: Clearance or final-sale items.
Refunds
Refunds will be processed in Philippine Pesos (PHP) and returned via your original payment method within 5–7 business days after inspection.
Exchanges
If you’d like to exchange an item for another, we will cover the shipping fee for the replacement. If the new item is of higher value, the difference must be paid.
Damaged or Wrong Items
If your order arrives damaged or incorrect, please contact us within 7 days at [email protected] with photos and your order number. We will resolve the issue promptly at no cost to you.